We are operating from Gurgaon near the capital city of India , New Delhi which is popularly known as BPO capital of India .
Infrastructure :
- Location at Global Business Park , Gurgaon
- Current seating capacity of 225 seats scalable at a notice of 120 days
- Facilities sprawling over an area of 25000 sq ft
- All support systems and processes maintained on a - mission critical basis
- Captive Power Generation to provide 24/7 backup power
- All systems connected to UPS systems
- Dedicated UPS system for Servers and Telecom Equipment
- Central Fire Detection and Alarm Systems
Design Features :
- Conceived, designed and managed as world-class facility
- Being managed by Johnson Controls
- Minimum 50% redundancy for all support systems
- Support systems and processes on mission critical basis
- Redundant power, water supply and fire systems
- Power
- Fully self reliant
- Stable captive power supply from Diesel Generators
- Battery and UPS backup for all critical supplies
- Fire Safety
- Regular fire exercises/drills
- Central Fire Detection and Alarm System
- Sprinkler and hydrant system
- Hand held fire extinguishers
Fault Tolerance :
- Disaster management process in place and widely disseminated for every foreseeable eventuality
- Manager on the spot to initiate recovery without waiting for intervention
- Redundancy built into all systems to maintain functionality in the event of breakdown
- Each disaster management process periodically rehearsed and audited